Tech Specs
Pack contains:
– 1 x CATWatch unit
– 1 x 12 Volt mains adapter
– 1 x mounting stake
– 1 x operating instructions booklet
Sensor detection distance: up to 12m (40ft)
Alarm effectiveness distance: up to 18m (60ft)
Total area protection: up to 125sqm (1350sqft)
Horizontal viewing angle: 100˚
Vertical viewing angle: 10˚ (pointed down)
Ultrasonic sound frequency: 20 – 24 kHz
Sensor: Passive Infrared (PIR) Technology
Power Source: 12 Volt mains adapter with 10m (32ft) cable (included) or 1 x 9 Volt Duracell battery (not included)
Dimensions: 17cm (H) x 19cm (W) x 16cm (D)
On/Off switch
Low battery warning lights (if using battery)
Internal components securely waterproofed
Rear ‘keyhole slot’ for wall or fence mounting
European-compatible mains adapters available
Every CATWatch is hand-made in the UK
A 10 metre extension lead is available separately allowing you to install your CATWatch up to 20m (64ft) from your plug socket.
Delivery
Shipping is free to all UK addresses, but unfortunately we can no longer ship to Northern Ireland.
DISPATCH TIME
We always aim to get your CATWatch sent out as quickly as possible after you’ve ordered it. We’ll usually send it on the following working day after you’ve ordered, whenever we possibly can.
Please note however, this refers to the speed we dispatch your order. We do not promise next day delivery
DELIVERY
We dispatch orders Monday to Friday and packages will be sent using Royal Mail Tracked 48 delivery. We will email you your tracking number to confirm your order has shipped and Royal Mail should give you a delivery window, so you can see approximately what time your order will be delivered.
Packages containing 5 or more CATWatch units will be dispatched via special delivery or a courier such as UPS, Fedex or DHL. We will notify you if this is the case.
NOTIFICATIONS
We send you an email to the email address you provided at the time of the transaction to confirm when your order has been dispatched and your Royal Mail tracking number. This email also contains some useful usage tips to help to set up your CATWatch properly.
Over the 10 days following your order, you may also receive some automated follow-up emails providing further advice on installing your CATWatch, where to put it and how to ensure you get the maximum benefits from it. Experience shows us that sending staggered instructional emails are more likely to be read and absorbed than if we provide all the information at once.
MISSING PACKAGES
The Royal Mail is usually very quick and reliable and we very rarely experience packages going missing.
Occasionally however, packages are not received. We would ask that you allow 10 working days from receipt of your dispatch confirmation email before contacting us, to allow for any processing delays that may have occurred at your local sorting office.
We would also advise you to check with your local parcel collection office to check if delivery has been attempted and returned to your local sorting office. On the whole, Royal Mail do leave attempted delivery notes, however, we have experienced several instances where the delivery slip had been lost or forgotten.
If, after doing this, you have still not received your order, please contact us at info@catrepellentexpert.com and we will seek to resolve your issue as quickly as possible.
EUROPE & REST OF THE WORLD
We are sorry but we currently do not send any orders outside of the UK. However, we do have articles on:
Returns
We offer a 90 day money back guarantee (excluding P&P) if you wish to return your CATWatch unit after you have purchased it from our website.
Please contact us on info@catrepellentexpert.com before returning so we can provide full return instructions to ensure your return and refund is processed swiftly.
In the unlikely event you are unhappy with your CATWatch, please do get in contact with us to explain your problem to see if we can help. Simple things such as a change in positioning or small adjustments to your garden can make a huge difference in results, so we’re happy to help wherever we can.
Please also note that the CATWatch becomes more effective as time goes on. This is due to the fact that the CATWatch causes behavioural change in the cat, teaching it to stay away from your garden using the high-pitched ultrasonic noise.
The longer you allow the CATWatch to do it’s job, the more impactful this behavioural change will be, resulting in a cat that is no longer wants to enter your garden.
Testimonials
“I have one of your Catwatch deterrent machines which is giving me excellent results. We have not had a cat in the garden for weeks and now allows the birds to feed in peace.”
– Mr J E, Cambridge
“Catwatch has proved an excellent deterrent … we have recommended it to several friends”.
– L P, Bradford
“I have always had good results with the Catwatch deterrent and definitely makes the garden a safer place for the birds … “
– A S, Bournemouth
“Many thanks for the excellent service your company have provided …. top marks for customer care. We are about to give our little front garden a rethink, so will probably order another Catwatch when this is completed.”
– Mr & Mrs JB, Bingley, West Yorkshire
“I own two Catwatch units … and I find them excellent.”
– E M, London SW6